Fb 99 — Terms & Conditions

1 General Terms

Fb 99 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming platform. These Terms & Conditions apply to all services and products on the fb 99 website (fb99.ws) and its associated mobile applications.

By creating an account, making a deposit, playing games, or using any service on fb 99, you agree to these Terms & Conditions in full. These terms are available in both English and Bengali; in the event of any conflict, the English version will prevail.

Fb 99 reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the website and communicated to registered members via email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Account Registration

To use fb 99's services, you must create a personal account. All information provided during registration must be truthful, accurate, and complete. Providing false or misleading information may result in account termination.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Your account password must be kept strictly confidential. Sharing your password is not permitted.
• The account holder is fully responsible for all activity on their account.
• If you suspect any unauthorized access to your account, contact fb 99 support immediately.
• Completing KYC (Know Your Customer) verification is mandatory.
• An account with an existing balance cannot be transferred to another person.

3 Eligibility & Age Requirement

You must be 18 years of age or older to use fb 99. All fb 99 services are strictly prohibited for minors.

• Providing a false age at registration will result in immediate account termination and forfeiture of all winnings.
• Fb 99 may request proof of age verification at any time.
• Failure to provide the required proof will result in a temporary account suspension.
• Fb 99 takes every precaution to protect minors.

4 Deposits & Withdrawals

Deposits and withdrawals on fb 99 can be made via bKash, Nagad, and other approved payment methods. Please keep the following payment rules in mind:

• The minimum deposit amount is ৳500 and the maximum is ৳5,00,000 per day.
• The minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 24 hours, but may be delayed if KYC verification has not been completed.
• Withdrawals must be made using the same method used for the deposit.
• Making or receiving payments through a third party is strictly prohibited.
• Fb 99 reserves the right to investigate any account where suspicious payment activity is detected.

5 Bonuses & Promotions

Fb 99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, detailed on the bonus page. General bonus terms are outlined below:

• The welcome bonus applies to the first deposit only and is available to each member once.
• A wagering requirement must be met before bonus funds can be withdrawn. This is typically 20 to 30 times the bonus amount.
• Multiple bonuses cannot be active at the same time unless explicitly stated in the bonus terms.
• Bonuses not used within the specified time period after being issued will be automatically forfeited.
• If bonus abuse or manipulation is detected, the account will be terminated.
• Fb 99 reserves the right to modify or cancel any bonus offer at any time.

6 Betting Rules

The following rules apply when playing Sports Betting and casino games on fb 99:

• Once the outcome of a bet has been determined, it cannot be cancelled or amended.
• Placing bets on any event where you have knowledge of match manipulation or fixing is strictly prohibited.
• Fb 99 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Fb 99 is not responsible for bets voided due to internet connectivity issues during live betting.
• Any disputes regarding game results must be raised with support within 72 hours.

7 Prohibited Activities

The following activities are strictly prohibited on the fb 99 platform. Violating these rules may result in immediate account termination and forfeiture of all balances:

• Creating multiple accounts or using another person's account.
• Attempting to manipulate the bonus system.
• Playing games using automated software, bots, or scripts.
• Engaging in money laundering or any illegal financial transactions.
• Attempting to hack or gain unauthorized access to fb 99's systems.
• Harassing or acting dishonestly toward other members.
• Intentionally exploiting any bug or error on the platform.

8 Account Suspension & Closure

Fb 99 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Any breach of these terms and conditions.
• If KYC verification has not been completed or false information has been provided.
• When suspicious payment activity or fraudulent behavior is detected.
• By court order or government directive.
• At the member's own request (self-exclusion).

If a valid balance exists at the time of account closure and no rules have been violated, that amount will be refunded. However, if the account is closed due to a rule violation, all remaining balance may be forfeited.

9 Privacy & Data Protection

Fb 99 treats the protection of your personal data as its highest priority. Our full data protection policy Privacy Policy page. In brief:

• Your information will be used solely for the purpose of providing our services.
• Your data will never be sold to third parties.
• All data is secured using SSL encryption.
• You may request to view, correct, or delete your personal data at any time.

10 Responsible Gaming

Fb 99 treats responsible gaming as a core principle. We want every member to enjoy betting as entertainment, not let it become an addiction.

• You can set deposit limits, bet limits, and session time limits directly on your account.
• You can take a break from your account for a set period whenever needed.
• Self-exclusion is available if you feel you may have a gaming problem.
• Fb 99 provides information on the Bangladesh mental health helpline for members who need professional support.

11 Dispute Resolution

If a dispute arises between fb 99 and a member, we will first attempt to resolve it through direct discussion. Dispute resolution process:

• Step 1: Submit a complaint to fb 99 customer support. We will respond within 48 hours.
• Step 2: If the issue remains unresolved through support, it will be escalated to the management team.
• Step 3: If both parties agree, a neutral mediator may be brought in to assist.
• Final Step: Disputes are resolved in accordance with international arbitration law.

All legal matters will be governed in accordance with international gaming laws. Members also have the option to file a complaint with fb 99's licensing authority.

12 Changes to Terms & Conditions and Their Effect

Fb 99 may change, amend, or update these terms and conditions as needed. When changes are made:

• The date of the latest update will be noted on the website.
• For significant changes, registered members will be notified by email in advance.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.